Technical Playbook
Troubleshooting 101
A make/model-agnostic remote debugging method for vending & micro-markets: isolate by process of elimination, validate with simple checks, and only then swap parts. For model-specific codes and service menus, open Machines Explorer.
Tip: keep the caller on the line with the machine and send a photo of the door label, display, and payment stack.
Remote Triage (Process of Elimination)
Use this sequence on every call. Skip steps only if already verified.
Hardware-Specific Playbooks
Select a system to open targeted remote checks and elimination steps.
Session Notes
Saved locally to your browser. Print or export anytime.
Autosaves to this device only (< 100 KB).
Stuck? Book a Remote Repair Session
Live video with a technician. Diagnosis guarantee or a step-by-step plan.